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KB555
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Post subject: DVR help Posted: Sun May 20, 2007 12:26 am |
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Joined: Wed Jan 05, 2005 7:15 pm Posts: 309
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As part of my cable package we get a dvr but lately it hasn't been working. I can still record but when I click play, the screen goes black. Anyway, I'm hesitant to have a repairman come because my family hasn't figured out that we can record things and I'd like it to stay that way (its been 6 months since we got it so I don't they'll ever figure it out unless someone tells them; they aint tech savvy). Anyone had a similar problem? From searching the internet, I read someone say that rebooting their DVR usually solves any problems. Anyone know how to do this? Thanks for any help.
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Kevin77
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Post subject: Posted: Sun May 20, 2007 1:05 am |
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Joined: Sun Aug 08, 2004 3:55 pm Posts: 21616 Location: Northern Virginia
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Rebooting is easy. Depending on the model you should be able to do it through the menu somehow, or just unplug the thing and wait a few seconds before plugging it back in.
The way you describe it, it sounds like it's either a just a minor software glitch that you're recordings are coming out blank, or it could be a faulty hard drive. If it's a hard drive you either got to get someone to repair the unit or install a new drive with proper software image yourself. I'd suggest getting the model of the dvr and doing a google search to see if other's are having the same issues, and what they problem was.
BTW, what is the model and your service provider? I ask because I have the new directv mpeg-4 dvr, and I've had issues with it missing recordings and blank screens like you described. I found if I leave the dvr on standby it doesn't miss recordings.
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KB555
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Post subject: Posted: Wed May 23, 2007 1:11 am |
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Joined: Wed Jan 05, 2005 7:15 pm Posts: 309
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Unplugging it worked!
Thanks, Donkeed!
I get my cablebox from comcast btw.
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